AIDE is pleased to offer you its BPO* solutions to provide warranty and post-warranty support for products of your company.
Business Process Outsourcing is new for Russia, but widely used worldwide service that was developed to ensure the efficient usage of corporate resources.
The BPO solutions enable you to focus on core business activities, concentrate on the most profitable areas, determine your competitive advantages, and as the result guarantee that your business keeps its leading position.
Field of Business
Outsourcing control of materials and information flows in service support with major manufacturers.
Our mission is to develop and enhance the quality of the service support through streamlining procedures of building and executing service support.
Our advantages are the unique knowledge of principles and basics of organizing support services, extensive experience in developing and supervising distribution systems, precise and efficient systems of cooperation with existing service centers in the Russian Federation.
The procedures and control instruments developed by our experts are going to add to the transparency and efficiency of your service organization. The mechanisms that we developed are going to provide uninterrupted work of service centers, the shortest repair completion times and dramatic economy of resources.
*Business Process Outsourcing (ВРО) – the model in which a third side compnany assumes control over certain business processes that are significant to the company, but not related to the strategic or competitive aspects of its activities. The main goal for assigning the control functions to a third side company is the reduction of expenses, minimization of capital investment, risk reduction, and the increasing quality and reliability of the outsourced functions.